SSL Encryption Protection
Every transaction and login is secured with 256-bit SSL encryption, ensuring no third party can access your information.
Your Data Is Never Sold
Xbaji never sells your personal data or shares it with third parties for profit. Your information is used solely to serve you.
Control Your Own Data
You always retain the right to view, correct, and request the deletion of your own personal data.
Secure Data Storage
All user data is stored on secured servers. Regular security audits are conducted to keep our systems up to date.
Marketing Opt-Out
You can opt out of xbaji's promotional messages at any time. It can be easily turned off from your account settings.
Transparent Policy
No hidden data collection. Everything xbaji collects and why is clearly stated on this page.
Introduction & Scope
Xbaji (https://xbaji.ws) is an online betting and gaming platform serving users in Bangladesh. When you use our services, you provide certain personal information. This Privacy Policy explains how we collect that information, what we use it for, and how we keep it secure.
This policy applies to the xbaji website, mobile app, and all related services. By using our platform, you are considered to have read and accepted this Privacy Policy.
xbaji's Commitment: Your privacy isn't just a legal obligation to us — it's an ethical commitment. That's how we operate.
What information is collected?
Xbaji collects two types of data — what you provide directly, and what is generated automatically as you use the platform.
| Data Type | Description | Why it's collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Age & Identity Verification (KYC) |
| Contact Information | Mobile number, email address | Account Management & Notifications |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Usage Information | Betting history, login timestamps, device information | Security & Service Improvement |
| Technical Information | IP address, browser, cookies | Platform Performance Improvements |
Important: xbaji collects only the information that is necessary. No unnecessary data is requested, and no additional information is collected without your consent.
How is your information used?
Xbaji uses your information solely to improve your experience and to meet its legal obligations. The specific reason for each use is clearly set out below.
- To create, manage, and secure your account
- To process all financial transactions, including deposits and withdrawals
- To deliver bonuses, promotions, and rewards
- To provide customer support
- To monitor and prevent fraud and money laundering
- To comply with legal requirements and regulatory obligations
- To personalise and improve your platform experience
- To send promotional communications with your consent
If any new purpose for using your data arises, you will be notified in advance and your consent will be obtained where required.
Who is your data shared with?
Xbaji does not sell, rent, or share your data with third parties for advertising purposes. Your information may only be shared in the limited circumstances outlined below:
- Payment Processors: To process transactions with payment services such as Mobile Pay, Nagad, and Rocket.
- Identity Verification Agencies: With trusted verification services for the KYC process.
- Technology Service Providers: With technology partners responsible for platform operations, all of whom are bound by strict confidentiality agreements.
- Legal Authorities: In response to a court order, legal obligation, or request from a government regulatory authority.
Please note: Before sharing your data with any third party, we enter into strict confidentiality agreements with them. Your data may only be used for the specific purpose agreed upon.
Cookies & Tracking Policy
Xbaji uses cookies and similar technologies on its website and app to enhance your browsing experience and keep the platform running smoothly.
Essential for login sessions and security. Disabling these may prevent the site from functioning properly.
Collects site usage statistics to help improve platform performance.
Remembers your preferences such as language and theme, so you don't have to set them up each time.
Used to show you relevant offers. You can turn this off at any time.
Most browsers offer options to manage cookies. However, disabling essential cookies may cause certain features of the site to stop working properly.
How Long Is Your Data Retained?
Xbaji does not retain your data longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected.
- Account Information: For the duration of your active account and up to 5 years after closure (as required by law).
- Financial Transaction Records: Up to 7 years, in accordance with Bangladesh's financial regulatory requirements.
- Cookies & Session Data: Automatically deleted at the end of a session, or after a maximum of 12 months.
- Support Conversations: Retained for up to 2 years after an issue is resolved.
- Marketing Data: Deleted within 30 days of opting out.
Upon expiry: Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
Your Data Rights
You have important rights regarding your personal data at xbaji. To exercise any of these rights, please contact our support team.
Right to Access
You may request to view what personal information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You can request that your data be deleted under certain circumstances.
Right to Restrict Processing
In certain cases, you may request that the processing of your data be temporarily suspended.
Right to Object
You can object to marketing or specific data processing activities.
Right to Data Portability
You may request a copy of your data in a structured, portable format.
How to Exercise Your Rights: Email us at support@xbaji.ws or reach out via Live Chat. We will respond within 30 business days.
Protection of Minors
Xbaji strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal data from minors.
If a minor is identified: If a user is found to be a minor, their account will be immediately closed and all collected data will be securely deleted.
If you believe your child is using xbaji, please contact our support team immediately. We will take prompt action.
Technical Security Measures
Xbaji protects your data using industry-leading technology. Security is the top priority of our technical team.
- 256-bit SSL/TLS encryption is used on all connections
- Passwords are never stored directly — only encrypted hashes are kept
- Two-factor authentication (2FA) is available
- Regular security audits and penetration testing are conducted
- Automatic alerts are sent when a suspicious login is detected
- Data servers are monitored 24/7
Your role matters too: Keep a strong password, never share your login credentials with anyone, and avoid using xbaji on public Wi-Fi.
Contact & Complaints
If you have any questions, concerns, or complaints regarding our Privacy Policy, please get in touch. We are always ready to help.
We typically respond within 24–48 hours. For urgent matters, reach us via live chat for immediate assistance.
Privacy – Frequently Asked Questions
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